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ALDELO TECHNICAL SUPPORT

 

24/7 ALDELO POS SUPPORT

with annual service agreement
Call 702-485-1975

Aldelo Technical Support
Monday through Friday
9am to 5pm
without annual service agreement
***Advanced Payment required***
ATTENTION. Starting January 1st 2017, Remote Connection To All Computers is Required. MANDATORY INTERNET CONNECTION.
What does our Aldelo support agreement cover?
   
Best point of sales services   Pos software Best point of sales services  Back Office computer
  Best point of sales services   Pos hardware Best point of sales services  Windows OS
   

We offer Aldelo pos technical support services

We troubleshoot and resolve or help resolve all Windows OS issues
   
  Our rates are the best
in the industry
  Special rates
for multi units organizations
 
   
FREQUENTLY ASKED QUESTIONS
   
What are your support hours? How do you support your customers?
   
We offer 2 options:  
1.- With Service Agreement: 24/7 holydays included We provide Aldelo technical support by telephone and/or remotely
Aldelo support 3 months service agreement
1 Year Aldelo technical support
Aldelo Support is available at any time and from anywhere
2.- One Time Help thanks to wireless technology and devices
Support is available Monday to Friday 9am to 5pm PST only.  
One time help is 1.5 hour. Payment in advance is required.  
   
What is the difference between your support and Pos software Corporate support? What is your response time?
   
Aldelo Pos support only assists with issue related to Aldelo pos software. Calls are usually answered live during business hours whenever possible.
They do not assist, troubleshoot or help for any issues related to hardware, peripherals, Those not answered live are returned promptly within the hour.
Windows OS or any applications. They do not provide maintenance to the pos system or Only emergency calls are returned immediately after business hours.
or the back office computer if and when when it is needed. We even assist sometimes All others are returned next business day.
third party involvement is necessary. If we can't fix we find who will.  
   

ALDELO TECHNICAL SUPPORT Call 702-485-1975

Or EMAIL US:  support@optimumpos.com
   
 
 

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OPTIMUM POS SOLUTIONS
Toll Free:  
888-369-0429
Direct:        702-485-1975
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